Questions, bookings, partnerships — our team responds within 30 minutes during business hours.
Send Us a Message
We'll get back to you within 30 minutes during business hours (Mon–Sat, 8am–8pm).
Common Questions
Frequently Asked Questions
How quickly do you respond to contact form enquiries?
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We respond to all enquiries within 30 minutes during business hours (Mon–Sat 8am–8pm). For urgent matters, call or WhatsApp us directly at +91 98400 12345 for an instant response.
Is doorstep car pickup available across all of Chennai?
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Yes! We offer free doorstep pickup and drop for all car repair bookings within Chennai. Our team will collect your vehicle at your scheduled time from home, office, or any location in the city.
What documents are required to rent a car?
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For self-drive rentals, you'll need a valid driving licence (minimum 1 year old), a government-issued photo ID (Aadhar, passport), and a refundable security deposit. Minimum age is 21 years.
Do you offer corporate accounts and bulk rental packages?
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Absolutely. We have dedicated corporate rental programmes with flexible monthly billing, priority booking, and dedicated account managers. Email fleet@autodrivepro.in or call us to discuss a custom plan.
How do I track my car's service progress?
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Once your car is in our workshop, you'll receive real-time WhatsApp updates at each stage — from inspection to parts fitment to final quality check. A complete digital service report is shared upon delivery.
Can I modify or cancel a booking?
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Yes, bookings can be rescheduled or cancelled up to 4 hours before the confirmed slot at no charge. For rentals, cancellations within 24 hours of pickup may incur a small fee. Contact us and we'll sort it out immediately.
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Message Received!
Thank you for reaching out. Our team will respond to your enquiry within 30 minutes . We look forward to helping you!